OIG OPERATING STATUS

DUE TO A LAPSE IN GOVERNMENT FUNDING, ALL NON-EXCEPTED OIG EMPLOYEES ARE FURLOUGHED AND MUST CEASE ALL OIG WORK-RELATED ACTIVITIES.

This website will not be monitored or updated until full operations resume.
Your interest in the efficiency of Postal Service programs is important to us. Our Hotline remains operational, and you may still submit your concern and it will be reviewed.

You may also submit FOIA requests, however we cannot respond until the government reopens.

Reports

	Report Title	Date	Report Type	Category
Image	Investment Trends in Sustainable Postal Processing Operations	09/06/2023	White Papers	Strategy & Investments
Image	Industry Trends – Major Investments in Postal Processing Networks	06/13/2023	White Papers	Strategy & Investments, Retail, Sales & Marketing
Image	U.S. Postal Service’s Plans to Resolve Post Office Suspensions	05/17/2023	Audit Reports	Facilities, Customer Service
Image	The International Package Market – Trends and Opportunities for the Postal Service	05/15/2023	White Papers	Strategy & Investments, Innovation, Customer Service
Image	Package Tracking Messaging	05/11/2023	Audit Reports	Technology, Delivery / Mail Processing, Customer Service
Image	Historical Analysis of USPS Retirement Fund Returns	04/26/2023	White Papers	Strategy & Investments
Image	The Paper Shortage and its Effects on Mail	04/20/2023	White Papers	Strategy & Investments
Image	Mail Delivery, Customer Service, and Property Conditions Review - Select Units - Atlanta, GA	01/09/2023	Audit Reports	Service Performance, Customer Service, Field Operations Review
Image	Primer on Postal Reform	12/20/2022	White Papers	Strategy & Investments
Image	The Value of the Postal Service’s Retail Network for Small Businesses	10/11/2022	White Papers	Retail, Sales & Marketing, Delivery / Mail Processing, Customer Service, Cost & Pricing