Reports | Office of Inspector General OIG

	Report Title	Date	Report Type	Category
Image	Retail Systems Continuity of Operations	05/05/2022	Audit Reports	Retail, Sales & Marketing
Image	Demographic Trends in Mail Access Changes and Service, 2016-2020	04/28/2022	White Papers	Delivery / Mail Processing, Customer Service
Image	City Delivery Operations – Nationwide Route Management	02/17/2022	Audit Reports	Retail, Sales & Marketing
Image	Hearing Before the House Subcommittee on Government Operations	02/14/2022	Congressional Testimonies	Delivery / Mail Processing, Customer Service
Image	Mail Delivery and Customer Service Operations – Sunrise Station, Las Vegas, NV	10/15/2021	Audit Reports	Customer Service, Delivery / Mail Processing, Service Performance
Image	1-800-ASK-USPS: The Postal Service’s Interactive Voice Response System	09/21/2021	White Papers	Customer Service
Image	Improving Operational Efficiency Using Informed Visibility	09/17/2021	White Papers	Customer Service
Image	Service Performance – First‑Class Single Piece Letter Mail	09/03/2021	Audit Reports	Delivery / Mail Processing, Retail, Sales & Marketing, Service Performance
Image	Plant Load Agreements – New Jersey District	08/12/2021	Audit Reports	Retail, Sales & Marketing
Image	Passport Application Acceptance Operations	08/09/2021	Audit Reports	Retail, Sales & Marketing