OIG OPERATING STATUS

DUE TO A LAPSE IN GOVERNMENT FUNDING, ALL NON-EXCEPTED OIG EMPLOYEES ARE FURLOUGHED AND MUST CEASE ALL OIG WORK-RELATED ACTIVITIES.

This website will not be monitored or updated until full operations resume.
Your interest in the efficiency of Postal Service programs is important to us. Our Hotline remains operational, and you may still submit your concern and it will be reviewed.

You may also submit FOIA requests, however we cannot respond until the government reopens.

Reports

	Report Title	Date	Report Type	Category
Image	Function 4 Customer Service-Connecticut Valley District	04/13/2016	Audit Reports	Customer Service
Image	Management Alert - Capital and Northern Virginia District Courier Service	02/26/2016	Audit Reports	Customer Service
Image	U.S. Postal Service Mail Recovery Center Audit Report	12/01/2015	Audit Reports	Customer Service
Image	Mobile Opportunities: Smart Services for Connected Consumers	08/31/2015	White Papers	Innovation
Image	The Internet of Postal Things	08/03/2015	White Papers	Innovation
Image	Issue Brief: The Postal Service's Role in Delivering Wellness Services and Supplies	07/22/2015	Other	Innovation
Image	Customer Care Centers	06/11/2015	Audit Reports	Customer Service
Image	Customer Service Operations Efficiency - Chicago District	04/28/2015	Audit Reports	Customer Service
Image	City Delivery and Customer Service Operations – Red Hook Station, NY	04/21/2015	Audit Reports	Customer Service
Image	Issue Brief: Seeing the Future - Augmented Reality and the Postal Service	04/06/2015	Other	Innovation