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DUE TO A LAPSE IN GOVERNMENT FUNDING, ALL NON-EXCEPTED OIG EMPLOYEES ARE FURLOUGHED AND MUST CEASE ALL OIG WORK-RELATED ACTIVITIES.
This website will not be monitored or updated until full operations resume.
Your interest in the efficiency of Postal Service programs is important to us. Our Hotline remains operational, and you may still submit your concern and it will be reviewed.
You may also submit FOIA requests, however we cannot respond until the government reopens.
| Report Title | Date | Report Type | Category | |
|---|---|---|---|---|
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Customer Care Centers | Audit Reports | Customer Service | |
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Unscheduled Leave in the Chicago District | Audit Reports | Human Resources | |
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Customer Service Operations Efficiency - Chicago District | Audit Reports | Customer Service | |
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City Delivery and Customer Service Operations – Red Hook Station, NY | Audit Reports | Customer Service | |
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Utilization of Postal Service Data by the Chief Human Resources Officer | Audit Reports | Human Resources | |
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911 Emergency Services Policy | Audit Reports | Human Resources | |
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Management Advisory - Sales Staffing | Audit Reports | Human Resources | |
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What Postal Services Do People Value the Most? A Quantitative Survey of the Postal Universal Service Obligation | White Papers | Customer Service | |
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Flexibility at Work: Human Resource Strategies to Help the Postal Service | White Papers | Human Resources | |
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Guiding Principles for a New Universal Service Obligation | White Papers | Customer Service |