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| Report Title | Date | Report Type | Category | |
|---|---|---|---|---|
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U.S. Postal Service’s Plans to Resolve Post Office Suspensions | Audit Reports | Facilities, Customer Service | |
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The International Package Market – Trends and Opportunities for the Postal Service | White Papers | Strategy & Investments, Innovation, Customer Service | |
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Package Tracking Messaging | Audit Reports | Technology, Delivery / Mail Processing, Customer Service | |
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Fiscal Year 2022 Capping Report - Mail Delivery, Customer Service, and Property Condition Reviews - WestPac Area | Audit Reports | Service Performance, Retail, Sales & Marketing, Facilities, Delivery / Mail Processing | |
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Fiscal Year 2022 Capping Report - Mail Delivery, Customer Service, and Property Condition Reviews - Central Area | Audit Reports | Service Performance, Retail, Sales & Marketing, Facilities, Delivery / Mail Processing | |
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Mail Delivery, Customer Service, and Property Conditions Review - Select Units - Atlanta, GA | Audit Reports | Service Performance, Customer Service, Field Operations Review | |
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The Value of the Postal Service’s Retail Network for Small Businesses | White Papers | Retail, Sales & Marketing, Delivery / Mail Processing, Customer Service, Cost & Pricing | |
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Mail Delivery, Customer Service, and Property Condition Reviews – Select Units, Seattle, WA, Region | Audit Reports | Service Performance, Delivery / Mail Processing, Customer Service, Field Operations Review | |
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Capping Report – Efficiency of Selected Processes at Select Retail Units, Texas 1 District | Audit Reports | Delivery / Mail Processing, Facilities, Retail, Sales & Marketing | |
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Mail Delivery, Customer Service, and Property Conditions Review – Select Units, Indianapolis, IN | Audit Reports | Service Performance, Facilities, Delivery / Mail Processing, Field Operations Review |