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Reports

Report Title Date Report Type Category
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photo of closed storefront
U.S. Postal Service’s Plans to Resolve Post Office Suspensions Audit Reports Facilities, Customer Service
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cover image: Illustration of the International Package Market.
The International Package Market – Trends and Opportunities for the Postal Service White Papers Strategy & Investments, Innovation, Customer Service
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Package Tracking Messaging cover
Package Tracking Messaging Audit Reports Technology, Delivery / Mail Processing, Customer Service
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FY22 Capping Westpac Cover
Fiscal Year 2022 Capping Report - Mail Delivery, Customer Service, and Property Condition Reviews - WestPac Area Audit Reports Service Performance, Retail, Sales & Marketing, Facilities, Delivery / Mail Processing
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FY22 Capping Central Cover
Fiscal Year 2022 Capping Report - Mail Delivery, Customer Service, and Property Condition Reviews - Central Area Audit Reports Service Performance, Retail, Sales & Marketing, Facilities, Delivery / Mail Processing
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22-181-R23
Mail Delivery, Customer Service, and Property Conditions Review - Select Units - Atlanta, GA Audit Reports Service Performance, Customer Service, Field Operations Review
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The Value of the Postal Service’s Retail Network for Small Businesses White Papers Retail, Sales & Marketing, Delivery / Mail Processing, Customer Service, Cost & Pricing
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22-101-R22 Cover
Mail Delivery, Customer Service, and Property Condition Reviews – Select Units, Seattle, WA, Region Audit Reports Service Performance, Delivery / Mail Processing, Customer Service, Field Operations Review
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Capping Report – Efficiency of Selected Processes at Select Retail Units, Texas 1 District Audit Reports Delivery / Mail Processing, Facilities, Retail, Sales & Marketing
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Mail Delivery, Customer Service, and Property Conditions Review – Select Units, Indianapolis, IN Audit Reports Service Performance, Facilities, Delivery / Mail Processing, Field Operations Review