OIG OPERATING STATUS

DUE TO A LAPSE IN GOVERNMENT FUNDING, ALL NON-EXCEPTED OIG EMPLOYEES ARE FURLOUGHED AND MUST CEASE ALL OIG WORK-RELATED ACTIVITIES.

This website will not be monitored or updated until full operations resume.
Your interest in the efficiency of Postal Service programs is important to us. Our Hotline remains operational, and you may still submit your concern and it will be reviewed.

You may also submit FOIA requests, however we cannot respond until the government reopens.

Reports

	Report Title	Date	Report Type	Category
Image	National Operational Assessment – Customer Service and Delivery Operations	12/12/2019	Audit Reports	Customer Service
Image	Rural and Urban Origins of the U.S. Postal Service	08/26/2019	White Papers	Strategy & Investments
Image	Impact of Prescribed Opioids on USPS Employees Under the Federal Workers’ Compensation Program	06/06/2019	Audit Reports	Strategy & Investments
Image	Foreign Posts’ Retirement Asset Investments	05/21/2019	White Papers	Strategy & Investments
Image	Controls Over the Release of Personnel Information	12/14/2018	Audit Reports	Strategy & Investments
Image	U.S. Postal Service Customer Service for Non-English-Speaking Customers	11/02/2018	Audit Reports	Customer Service
Image	Customer Retail Experience	09/28/2018	Audit Reports	Customer Service
Image	Improving the Customer Experience with USPS Customer Care Centers	08/20/2018	White Papers	Customer Service
Image	Millennials and the Mail	07/30/2018	White Papers	Strategy & Investments
Image	Fiscal Year 2017 Decision Analysis Report Summary	02/15/2018	Audit Reports	Strategy & Investments