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Reports

	Report Title	Date	Report Type	Category
Image	Simplified Address Mail: An Easier Way for Small Businesses to Reach Local Customers	05/10/2011	White Papers	Retail, Sales & Marketing
Image	Retail Customer Service Operations Realignment in the Hawkeye District	03/30/2011	Audit Reports	Customer Service
Image	Follow-Up Review of Operations and Service in the Philadelphia Customer Service District	03/04/2011	Audit Reports	Customer Service
Image	Full Service Intelligent Mail Program Customer Satisfaction	11/22/2010	Audit Reports	Customer Service
Image	Network Security Assessment of the National Customer Support Center	04/19/2010	Audit Reports	Customer Service
Image	Political Campaign Mailings	09/30/2008	Audit Reports	Retail, Sales & Marketing
Image	Review of Business Over the Counter	03/26/2008	Audit Reports	Retail, Sales & Marketing
Image	Local Stamps on Consignment Programs	03/19/2008	Audit Reports	Retail, Sales & Marketing
Image	Review of the Postal Service's Refund Process - Capital Metro Area	07/13/2007	Audit Reports	Retail, Sales & Marketing
Image	Management of Retail Workhours in Relation to the Workload for Mobile Units - Triboro District	06/14/2007	Audit Reports	Retail, Sales & Marketing