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Reports

	Report Title	Date	Report Type	Category
Image	Postal Service Performance During the 2010 Fall Mailing Season	09/07/2011	Audit Reports	Customer Service
Image	Service Performance Measurement Data - Commercial Mail	09/06/2011	Audit Reports	Customer Service
Image	Market Intelligence	08/10/2011	Audit Reports	Retail, Sales & Marketing
Image	Web-Based Application for the Discontinuance of Postal Service - Operated Retail Facilities	07/07/2011	Audit Reports	Retail, Sales & Marketing
Image	Postal Service's Innovation Process for Competitive and Market-Dominant Products	06/08/2011	Audit Reports	Retail, Sales & Marketing
Image	Simplified Address Mail: An Easier Way for Small Businesses to Reach Local Customers	05/10/2011	White Papers	Retail, Sales & Marketing
Image	Retail Customer Service Operations Realignment in the Hawkeye District	03/30/2011	Audit Reports	Customer Service
Image	Follow-Up Review of Operations and Service in the Philadelphia Customer Service District	03/04/2011	Audit Reports	Customer Service
Image	Full Service Intelligent Mail Program Customer Satisfaction	11/22/2010	Audit Reports	Customer Service
Image	Network Security Assessment of the National Customer Support Center	04/19/2010	Audit Reports	Customer Service