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Reports

	Report Title	Date	Report Type	Category
Image	Retail and Customer Service Operations in the Philadelphia Metropolitan District	09/25/2017	Audit Reports	Retail, Sales & Marketing
Image	Billions Served: Foot Traffic at the Post Office	09/11/2017	White Papers	Retail, Sales & Marketing
Image	Postal Customer Satisfaction: A Primer of Four Surveys	08/28/2017	White Papers	Customer Service
Image	Assessing Marketers’ Barriers to Direct Mail — Management Advisory Report	07/06/2017	Audit Reports	Retail, Sales & Marketing
Image	Shortpaid PC Postage Parcels	05/09/2017	Audit Reports	Retail, Sales & Marketing
Image	Social Media Customer Inquiries	05/08/2017	Audit Reports	Retail, Sales & Marketing
Image	Delivery and Customer Service Operations – Bronx, NY	04/20/2017	Audit Reports	Service Performance, Customer Service
Image	What’s up with Mail? How Mail Use is Changing Across the United States	04/17/2017	White Papers	Retail, Sales & Marketing
Image	Function 4 Efficiency in the Greater Boston District	04/03/2017	Audit Reports	Customer Service
Image	Extraterritorial Offices of Exchange	03/31/2017	White Papers	Retail, Sales & Marketing