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Reports

Report Title Date Report Type Category
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Demographic Trends in Mail Access Changes and Service, 2016-2020 White Papers Delivery / Mail Processing, Customer Service
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congressional testimonies
Hearing Before the House Subcommittee on Government Operations Congressional Testimonies Delivery / Mail Processing, Customer Service
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Unscheduled Leave – Absence Without Leave (AWOL) Status Audit Reports Human Resources
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Springfield, MO, Processing and Distribution Center Grievances Audit Reports Human Resources
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Mail Delivery and Customer Service Operations – Sunrise Station, Las Vegas, NV Audit Reports Customer Service, Delivery / Mail Processing, Service Performance
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Views of the Postal Service As an Employer White Papers Human Resources
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Controls Over Contract Labor Hours Audit Reports Contracting, Human Resources
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Peak Season Hiring Audit Reports Human Resources, Service Performance
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1-800-ASK-USPS: The Postal Service’s Interactive Voice Response System White Papers Customer Service
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Improving Operational Efficiency Using Informed Visibility White Papers Customer Service