Reports | Office of Inspector General OIG

	Report Title	Date	Report Type	Category
Image	Improving Operational Efficiency Using Informed Visibility	09/17/2021	White Papers	Customer Service
Image	Mail Delivery and Customer Service Operations – Newark Post Office, Newark, DE	07/22/2021	Audit Reports	Customer Service, Delivery / Mail Processing, Service Performance
Image	Mail Delivery and Customer Service Operations – Carrier Sections, Cleveland, OH	06/15/2021	Audit Reports	Customer Service, Delivery / Mail Processing, Service Performance
Image	Vote by Mail and the Postal Service: A Primer	06/01/2021	White Papers	Election and Political Mail, Delivery / Mail Processing
Image	Mail Delivery and Customer Service Operations – East Stroudsburg Post Office, East Stroudsburg, PA	05/25/2021	Audit Reports	Customer Service, Service Performance
Image	International Election Mail Observations for the 2020 General and 2021 Georgia Senate Runoff Elections	04/29/2021	Audit Reports	Election and Political Mail, Service Performance
Image	Customer Perceptions of the U.S. Postal Service During the COVID-19 Pandemic	04/09/2021	White Papers	Customer Service
Image	Mail Delivery and Customer Service Operations – West Milwaukee Branch, Milwaukee, WI	03/16/2021	Audit Reports	Customer Service, Delivery / Mail Processing
Image	Service Performance of Election and Political Mail During the November 2020 General Election	03/05/2021	Audit Reports	Election and Political Mail, Service Performance
Image	Report of Investigation – Case No. 21INV00469	02/26/2021	Other	Election and Political Mail