OIG OPERATING STATUS

DUE TO A LAPSE IN GOVERNMENT FUNDING, ALL NON-EXCEPTED OIG EMPLOYEES ARE FURLOUGHED AND MUST CEASE ALL OIG WORK-RELATED ACTIVITIES.

This website will not be monitored or updated until full operations resume.
Your interest in the efficiency of Postal Service programs is important to us. Our Hotline remains operational, and you may still submit your concern and it will be reviewed.

You may also submit FOIA requests, however we cannot respond until the government reopens.

Reports

	Report Title	Date	Report Type	Category
Image	Management Alert – Manual Package Counting and Conversion Factors	09/30/2014	Audit Reports	Delivery / Mail Processing
Image	The Postal Service Customers of the Future	09/29/2014	White Papers	Customer Service
Image	Customer Retention	09/25/2014	Audit Reports	Customer Service
Image	National Change of Address Program	09/24/2014	Audit Reports	Delivery / Mail Processing
Image	Timeliness of Mail Processing at the Harrisburg, PA, Processing and Distribution Center	09/21/2014	Audit Reports	Delivery / Mail Processing
Image	U.S. Postal Service’s Delivering Results, Innovation, Value, and Efficiency Initiative 42 – Market New and Existing Services	09/10/2014	Audit Reports	Delivery / Mail Processing
Image	Equipment Transfer From the Lansing, MI, Processing and Distribution Center to the Grand Rapids, MI, Processing and Distribution Center	09/05/2014	Audit Reports	Delivery / Mail Processing
Image	Toledo, OH, Processing and Distribution Center Mail Consolidation	08/28/2014	Audit Reports	Delivery / Mail Processing
Image	Delivery Unit Optimization Process	08/25/2014	Audit Reports	Delivery / Mail Processing
Image	eCommerce Customer Registration	08/15/2014	Audit Reports	Customer Service