Reports

	Report Title	Date	Report Type	Category
Image	Benchmarking of Costing Methodologies	08/14/2013	Audit Reports	Cost & Pricing
Image	The Postal Service’s Use of Social Media	08/01/2013	Audit Reports	Customer Service
Image	Retail Customer Experience Program	07/09/2013	Audit Reports	Customer Service
Image	What America Wants from the Postal Service	05/21/2013	White Papers	Customer Service
Image	Analysis of Postal Price Elasticities	05/01/2013	White Papers	Cost & Pricing
Image	Click-N-Ship For Business	04/29/2013	Audit Reports	Cost & Pricing
Image	Domestic Negotiated Service Agreements	04/29/2013	Audit Reports	Cost & Pricing
Image	Revisiting the CPI-Only Price Cap Formula	04/12/2013	White Papers	Cost & Pricing
Image	Postal Service Product Costing Methodologies	04/11/2013	Audit Reports	Cost & Pricing
Image	Express Mail Corporate Account Revenue	03/01/2013	Audit Reports	Cost & Pricing