Reports

	Report Title	Date	Report Type	Category
Image	Enhancing Mail for Digital Natives	11/18/2013	White Papers	Customer Service
Image	Postal Service Purchasing Policies' Impact on Defective Pricing Fraud Cases	09/18/2013	Audit Reports	Cost & Pricing
Image	Shortpaid Postage – Information-Based Indicia Packages, Southern Area	09/17/2013	Audit Reports	Cost & Pricing
Image	Benchmarking of Costing Methodologies	08/14/2013	Audit Reports	Cost & Pricing
Image	The Postal Service’s Use of Social Media	08/01/2013	Audit Reports	Customer Service
Image	Retail Customer Experience Program	07/09/2013	Audit Reports	Customer Service
Image	What America Wants from the Postal Service	05/21/2013	White Papers	Customer Service
Image	Analysis of Postal Price Elasticities	05/01/2013	White Papers	Cost & Pricing
Image	Click-N-Ship For Business	04/29/2013	Audit Reports	Cost & Pricing
Image	Domestic Negotiated Service Agreements	04/29/2013	Audit Reports	Cost & Pricing