Reports

	Report Title	Date	Report Type	Category
Image	Management Alert – Retail Customer Service Management Alert	10/17/2014	Audit Reports	Customer Service
Image	The Postal Service Customers of the Future	09/29/2014	White Papers	Customer Service
Image	Customer Retention	09/25/2014	Audit Reports	Customer Service
Image	eCommerce Customer Registration	08/15/2014	Audit Reports	Customer Service
Image	Cloud Computing Contract Clauses	04/30/2014	Audit Reports	Cost & Pricing
Image	What America Wants and Needs from the Postal Service	02/18/2014	White Papers	Customer Service
Image	Greenfield Costing Methodology: An Opportunity to Deliver Transformative Change	01/07/2014	White Papers	Cost & Pricing
Image	Enhancing Mail for Digital Natives	11/18/2013	White Papers	Customer Service
Image	Postal Service Purchasing Policies' Impact on Defective Pricing Fraud Cases	09/18/2013	Audit Reports	Cost & Pricing
Image	Shortpaid Postage – Information-Based Indicia Packages, Southern Area	09/17/2013	Audit Reports	Cost & Pricing