Background 

The U.S. Postal Service’s mission is to provide timely, reliable, secure, and affordable mail and package delivery to more than 160 million residential and business addresses across the country. The U.S. Postal Service Office of Inspector General reviews delivery operations at facilities across the country and provides management with timely feedback in furtherance of this mission. 

This interim report presents the results of our self-initiated audit of delivery operations and property conditions at the Concord Main Post Office in Concord, NC. The Concord Main Post Office is in the North Carolina District of the Atlantic Area and serves about 58,398 people in ZIP Code 28025, which is considered a predominately urban area. Specifically, 44,472 (76 percent) live in urban communities and 13,926 (24 percent) live in rural communities.