Reports | Office of Inspector General OIG

	Report Title	Date	Report Type	Category
Image	Management Alert – Issues Submitting and Processing Change of Address Requests	02/02/2021	Audit Reports	Technology, Service Performance
Image	Mail Delivery and Customer Service Issues — Select Chicago Stations, Chicago, IL	02/01/2021	Audit Reports	Customer Service, Delivery / Mail Processing, Service Performance
Image	Mail Delivery and Customer Service Operations – Avent Ferry Station, Raleigh, NC	01/19/2021	Audit Reports	Customer Service, Delivery / Mail Processing, Service Performance
Image	Late and Extra Trips at the Richmond, VA, Processing and Distribution Center	01/11/2021	Audit Reports	Service Performance, Transportation / Vehicles
Image	Late and Extra Trips at the Los Angeles, CA, Processing and Distribution Center	01/11/2021	Audit Reports	Service Performance, Transportation / Vehicles
Image	Contract Delivery Service Contract Renewal Compliance	01/07/2021	Audit Reports	Contracting, Service Performance
Image	Mail Delivery and Customer Service Operations – Columbia Main Post Office, Columbia, MO	01/05/2021	Audit Reports	Delivery / Mail Processing, Service Performance
Image	Mail Service During the Early Stages of the COVID-19 Pandemic	01/04/2021	Audit Reports	Delivery / Mail Processing, Service Performance
Image	Management Alert - Active Smishing Campaign Masquerading as the U.S. Postal Service	12/23/2020	Audit Reports	Security, Service Performance
Image	Mail Delivery and Customer Service Operations – Katy Carrier Annex, Katy, TX	12/15/2020	Audit Reports	Customer Service, Delivery / Mail Processing, Service Performance