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Reports

Report Title Date Report Type Category
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Mail Delivery and Customer Service Operations – Holiday City Station, Memphis, TN Audit Reports Delivery / Mail Processing, Service Performance
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Management Alert – Excessive Wait Times to Accept Commercial Mail Shipments at the Cleveland P&DC Audit Reports Service Performance, Transportation / Vehicles
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Service Performance of Election and Political Mail During the November 2020 General Election Audit Reports Election and Political Mail, Service Performance
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Report of Investigation – Case No. 21INV00469 Other Election and Political Mail
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Peak Season Air Transportation Audit Reports Service Performance, Transportation / Vehicles
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Misrouted Mail Within the U.S. Postal Service Network Audit Reports Delivery / Mail Processing, Service Performance
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Management Alert – Issues Submitting and Processing Change of Address Requests Audit Reports Technology, Service Performance
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Mail Delivery and Customer Service Issues — Select Chicago Stations, Chicago, IL Audit Reports Customer Service, Delivery / Mail Processing, Service Performance
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Mail Delivery and Customer Service Operations – Avent Ferry Station, Raleigh, NC Audit Reports Customer Service, Delivery / Mail Processing, Service Performance
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Late and Extra Trips at the Richmond, VA, Processing and Distribution Center Audit Reports Service Performance, Transportation / Vehicles