OIG OPERATING STATUS

DUE TO A LAPSE IN GOVERNMENT FUNDING, ALL NON-EXCEPTED OIG EMPLOYEES ARE FURLOUGHED AND MUST CEASE ALL OIG WORK-RELATED ACTIVITIES.

This website will not be monitored or updated until full operations resume.
Your interest in the efficiency of Postal Service programs is important to us. Our Hotline remains operational, and you may still submit your concern and it will be reviewed.

You may also submit FOIA requests, however we cannot respond until the government reopens.

Reports

	Report Title	Date	Report Type	Category
Image	Review of Availability of Tier 1 Business Critical Services	09/11/2018	Audit Reports	Technology
Image	Improving the Customer Experience with USPS Customer Care Centers	08/20/2018	White Papers	Customer Service
Image	Review of Extended Capacity Left-Hand Drive Delivery Vehicle Acquisition	05/18/2018	Audit Reports	Technology
Image	Review of Expansion of Package Sorters Investment	05/17/2018	Audit Reports	Technology
Image	Review of Mobile Applications	12/21/2017	Audit Reports	Technology
Image	Utilization of Automated Tools to Improve Compliance Activities	12/20/2017	Audit Reports	Technology
Image	Delivering the Best Customer Experience	12/13/2017	White Papers	Service Performance, Customer Service
Image	Software License Management	09/25/2017	Audit Reports	Technology
Image	Mobile System Review	09/21/2017	Audit Reports	Technology
Image	Application Programming Interface Strategy	09/07/2017	Audit Reports	Technology