Reports | Office of Inspector General OIG

	Report Title	Date	Report Type	Category
Image	Mail Delivery and Customer Service Operations – East Stroudsburg Post Office, East Stroudsburg, PA	05/25/2021	Audit Reports	Customer Service, Service Performance
Image	Customer Perceptions of the U.S. Postal Service During the COVID-19 Pandemic	04/09/2021	White Papers	Customer Service
Image	Mail Delivery and Customer Service Operations – West Milwaukee Branch, Milwaukee, WI	03/16/2021	Audit Reports	Customer Service, Delivery / Mail Processing
Image	Management Alert – Issues Submitting and Processing Change of Address Requests	02/02/2021	Audit Reports	Technology, Service Performance
Image	Mail Delivery and Customer Service Issues — Select Chicago Stations, Chicago, IL	02/01/2021	Audit Reports	Customer Service, Delivery / Mail Processing, Service Performance
Image	Mail Delivery and Customer Service Operations – Avent Ferry Station, Raleigh, NC	01/19/2021	Audit Reports	Customer Service, Delivery / Mail Processing, Service Performance
Image	Mail Delivery and Customer Service Operations – Katy Carrier Annex, Katy, TX	12/15/2020	Audit Reports	Customer Service, Delivery / Mail Processing, Service Performance
Image	Delivery and Customer Service Operations – New Hampshire	12/14/2020	Audit Reports	Customer Service, Service Performance
Image	Business Application Review of the HERO System	08/24/2020	Audit Reports	Technology
Image	Controls Over Purchasing and Maintaining Information Technology Equipment	08/17/2020	Audit Reports	Technology