OIG OPERATING STATUS

DUE TO A LAPSE IN GOVERNMENT FUNDING, ALL NON-EXCEPTED OIG EMPLOYEES ARE FURLOUGHED AND MUST CEASE ALL OIG WORK-RELATED ACTIVITIES.

This website will not be monitored or updated until full operations resume.
Your interest in the efficiency of Postal Service programs is important to us. Our Hotline remains operational, and you may still submit your concern and it will be reviewed.

You may also submit FOIA requests, however we cannot respond until the government reopens.

Reports

	Report Title	Date	Report Type	Category
Image	Product Tracking System	03/31/2003	Audit Reports	Customer Service
Image	Delayed Mail - Bridgecreek Station, Wichita Falls, Texas	03/19/2003	Audit Reports	Customer Service
Image	Address Change Service	03/12/2003	Audit Reports	Customer Service
Image	Management Advisory - Commercial Internet Companies Offering Change-of-Address Services	02/25/2003	Audit Reports	Customer Service
Image	Mail Product Supplies	02/14/2003	Audit Reports	Customer Service
Image	Postal Service Test, Evaluation and Quality	03/27/2002	Audit Reports	Customer Service
Image	eServices Registration Application Development Review	03/26/2002	Audit Reports	Customer Service
Image	Critical Factors & Best Practices Managing External First-Class Mail Measurement System Scores	02/25/2002	Audit Reports	Customer Service
Image	Corporate Call Management Program - Customer Satisfaction	04/10/2000	Audit Reports	Customer Service
Image	Point of Service ONE	09/20/1999	Audit Reports	Customer Service