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DUE TO A LAPSE IN GOVERNMENT FUNDING, ALL NON-EXCEPTED OIG EMPLOYEES ARE FURLOUGHED AND MUST CEASE ALL OIG WORK-RELATED ACTIVITIES.
This website will not be monitored or updated until full operations resume.
Your interest in the efficiency of Postal Service programs is important to us. Our Hotline remains operational, and you may still submit your concern and it will be reviewed.
You may also submit FOIA requests, however we cannot respond until the government reopens.
| Report Title | Date | Report Type | Category | |
|---|---|---|---|---|
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The Evolving Logistics Landscape and the U.S. Postal Service | White Papers | Delivery / Mail Processing, Service Performance | |
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Delivery and Customer Service Operations - Austin-McNeil Station | Audit Reports | Customer Service, Service Performance | |
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Package Processing Machine Capacity | Audit Reports | Delivery / Mail Processing, Service Performance | |
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Management Alert - Incorrect Package Delivery Scans-James A. Farley Post Office | Audit Reports | Delivery / Mail Processing, Service Performance | |
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Technological Disruption and Innovation in Last Mile Delivery | White Papers | Delivery / Mail Processing, Service Performance | |
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Chicago District Processing Facilities' Process for Mail Count and Color Coding of Standard Mail | Audit Reports | Delivery / Mail Processing, Service Performance | |
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Peeling the Onion: The Real Cost of Mail | White Papers | Finance, Service Performance | |
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Function 4 Customer Service-Connecticut Valley District | Audit Reports | Customer Service | |
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Package Delivery Scanning: Chicago District | Audit Reports | Delivery / Mail Processing, Service Performance | |
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Funding the Universal Service Obligation | White Papers | Strategy & Investments, Service Performance |