OIG OPERATING STATUS

DUE TO A LAPSE IN GOVERNMENT FUNDING, ALL NON-EXCEPTED OIG EMPLOYEES ARE FURLOUGHED AND MUST CEASE ALL OIG WORK-RELATED ACTIVITIES.

This website will not be monitored or updated until full operations resume.
Your interest in the efficiency of Postal Service programs is important to us. Our Hotline remains operational, and you may still submit your concern and it will be reviewed.

You may also submit FOIA requests, however we cannot respond until the government reopens.

Reports

	Report Title	Date	Report Type	Category
Image	Mail Delivery and Customer Service Operations – East Stroudsburg Post Office, East Stroudsburg, PA	05/25/2021	Audit Reports	Customer Service, Service Performance
Image	Negotiated Service Agreement – Report Number 20-317-R21	05/19/2021	Audit Reports	Contracting, Retail, Sales & Marketing
Image	Negotiated Service Agreement – Report Number 20-233-R21	05/13/2021	Audit Reports	Contracting, Retail, Sales & Marketing
Image	Management Alert – Negotiated Service Agreement Price Tables Sent Unsecured to Vendors	05/03/2021	Audit Reports	Retail, Sales & Marketing, Security
Image	Customer Perceptions of the U.S. Postal Service During the COVID-19 Pandemic	04/09/2021	White Papers	Customer Service
Image	Mail Delivery and Customer Service Operations – West Milwaukee Branch, Milwaukee, WI	03/16/2021	Audit Reports	Customer Service, Delivery / Mail Processing
Image	Partnering for Health: Potential Postal Service Roles in Health and Wellness	03/11/2021	White Papers	Retail, Sales & Marketing
Image	Mail Delivery and Customer Service Issues — Select Chicago Stations, Chicago, IL	02/01/2021	Audit Reports	Customer Service, Delivery / Mail Processing, Service Performance
Image	Mail Delivery and Customer Service Operations – Avent Ferry Station, Raleigh, NC	01/19/2021	Audit Reports	Customer Service, Delivery / Mail Processing, Service Performance
Image	Mail Delivery and Customer Service Operations – Katy Carrier Annex, Katy, TX	12/15/2020	Audit Reports	Customer Service, Delivery / Mail Processing, Service Performance