OIG OPERATING STATUS

DUE TO A LAPSE IN GOVERNMENT FUNDING, ALL NON-EXCEPTED OIG EMPLOYEES ARE FURLOUGHED AND MUST CEASE ALL OIG WORK-RELATED ACTIVITIES.

This website will not be monitored or updated until full operations resume.
Your interest in the efficiency of Postal Service programs is important to us. Our Hotline remains operational, and you may still submit your concern and it will be reviewed.

You may also submit FOIA requests, however we cannot respond until the government reopens.

Reports

	Report Title	Date	Report Type	Category
Image	Retail Customer Service Operations Realignment in the Hawkeye District	03/30/2011	Audit Reports	Customer Service
Image	Follow-Up Review of Operations and Service in the Philadelphia Customer Service District	03/04/2011	Audit Reports	Customer Service
Image	The Postal Service Role in the Digital Age Part 1: Facts and Trends	02/24/2011	White Papers	Innovation
Image	Full Service Intelligent Mail Program Customer Satisfaction	11/22/2010	Audit Reports	Customer Service
Image	Certification and Accreditation Process	05/04/2010	Audit Reports	Innovation
Image	Network Security Assessment of the National Customer Support Center	04/19/2010	Audit Reports	Customer Service
Image	Postal Service Absenteeism	02/18/2010	Audit Reports	Innovation
Image	Intelligent Mail Data Acquisition System Deployment Status and Vendor Negotiations	09/21/2007	Audit Reports	Innovation
Image	Proposed Enhancement of the Singulation Scan Induction Unit at Bulk Mail Centers	03/31/2006	Audit Reports	Innovation
Image	Intelligent Mail Data Acquisition System	12/22/2005	Audit Reports	Innovation