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Reports
| Report Title | Date | Report Type | Category | |
|---|---|---|---|---|
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|
A Comparative Study of International Postal Models | White Papers | Innovation | |
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Fleet Modernization: Disposal of Long-Life Vehicles | Audit Reports | Retail, Sales & Marketing, Transportation / Vehicles | |
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Retail and Customer Service Operations Efficiency | Audit Reports | Delivering for America, Service, Retail, Sales & Marketing | |
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Fiscal Year 2025 Peak Season Preparedness | Audit Reports | Customer Service, Delivering for America, Service | |
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ePostage Oversight | Audit Reports | Retail, Sales & Marketing | |
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U.S. Postal Service Emergency Preparedness: Hurricane Ian | Audit Reports | Retail, Sales & Marketing, Service Performance | |
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Sending It Back: Reverse Logistics and the U.S. Postal Service | White Papers | Customer Service, Strategy & Investments | |
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Oversight of the Retail Lobby Customer Experience in New York 1 District | Audit Reports | Customer Service, Delivering for America, Service | |
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Parcel Return Service - Consolidator Payment and Refund Errors | Audit Reports | Retail, Sales & Marketing | |
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Delivery and Customer Service in Colorado Mountain Towns | Audit Reports | Service Performance, Delivery / Mail Processing, Customer Service |