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DUE TO A LAPSE IN GOVERNMENT FUNDING, ALL NON-EXCEPTED OIG EMPLOYEES ARE FURLOUGHED AND MUST CEASE ALL OIG WORK-RELATED ACTIVITIES.
This website will not be monitored or updated until full operations resume.
Your interest in the efficiency of Postal Service programs is important to us. Our Hotline remains operational, and you may still submit your concern and it will be reviewed.
You may also submit FOIA requests, however we cannot respond until the government reopens.
| Report Title | Date | Report Type | Category | |
|---|---|---|---|---|
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Effectiveness of Package Shipping Services | Audit Reports | Delivering for America, Service, Delivery / Mail Processing, Service Performance | |
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Sorting and Delivery Center Impacts in the Florida 1 District | Audit Reports | Delivering for America, Service, Delivery / Mail Processing | |
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Sending It Back: Reverse Logistics and the U.S. Postal Service | White Papers | Customer Service, Strategy & Investments | |
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Mail Theft Mitigation and Response - Queens, NY | Audit Reports | Delivery / Mail Processing, Service Performance | |
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Delivery in Northern Minnesota | Audit Reports | Delivering for America, Service, Delivery / Mail Processing | |
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Effectiveness of the New Regional Processing and Distribution Center in Richmond, VA | Audit Reports | Delivering for America, Service, Delivery / Mail Processing, Service Performance | |
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Mail Processing Machine Relocation | Audit Reports | Delivering for America, Service, Delivery / Mail Processing | |
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Oversight of the Retail Lobby Customer Experience in New York 1 District | Audit Reports | Customer Service, Delivering for America, Service | |
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Processing and Delivery of Veterans Affairs Medicine | Audit Reports | Service Performance, Delivery / Mail Processing | |
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Delivery and Customer Service in Colorado Mountain Towns | Audit Reports | Service Performance, Delivery / Mail Processing, Customer Service |