OIG OPERATING STATUS

DUE TO A LAPSE IN GOVERNMENT FUNDING, ALL NON-EXCEPTED OIG EMPLOYEES ARE FURLOUGHED AND MUST CEASE ALL OIG WORK-RELATED ACTIVITIES.

This website will not be monitored or updated until full operations resume.
Your interest in the efficiency of Postal Service programs is important to us. Our Hotline remains operational, and you may still submit your concern and it will be reviewed.

You may also submit FOIA requests, however we cannot respond until the government reopens.

Reports

	Report Title	Date	Report Type	Category
Image	Postal Service Customer Experience - Delivery Surveys	09/27/2023	Audit Reports	Retail, Sales & Marketing
Image	Parcel Select Billing Determinants Process and Procedures	09/18/2023	Audit Reports	Cost & Pricing
Image	The Path Forward for the Postal Service Loyalty Program	09/14/2023	Audit Reports	Delivering for America, Financial Impacts, Retail, Sales & Marketing
Image	Return on Investment for Capital Projects	09/05/2023	Audit Reports	Cost & Pricing, Delivering for America, Financial Impacts, Finance
Image	Contract Authoring Management System Utilization and Controls	07/03/2023	Audit Reports	Retail, Sales & Marketing, Contracting
Image	Flats Cost Coverage	06/29/2023	Audit Reports	Cost & Pricing, Delivering for America, Financial Impacts, Finance, Human Resources
Image	Management Alert - Unsecured Assets at the Washington Network Distribution Center	06/28/2023	Audit Reports	Retail, Sales & Marketing
Image	Industry Trends – Major Investments in Postal Processing Networks	06/13/2023	White Papers	Strategy & Investments, Retail, Sales & Marketing
Image	Competitive Products Billing Determinants: Priority Mail	05/15/2023	Audit Reports	Retail, Sales & Marketing, Finance
Image	Sure Money Process and Performance	05/12/2023	Audit Reports	Technology, Service Performance, Cost & Pricing