OIG OPERATING STATUS

DUE TO A LAPSE IN GOVERNMENT FUNDING, ALL NON-EXCEPTED OIG EMPLOYEES ARE FURLOUGHED AND MUST CEASE ALL OIG WORK-RELATED ACTIVITIES.

This website will not be monitored or updated until full operations resume.
Your interest in the efficiency of Postal Service programs is important to us. Our Hotline remains operational, and you may still submit your concern and it will be reviewed.

You may also submit FOIA requests, however we cannot respond until the government reopens.

Reports

	Report Title	Date	Report Type	Category
Image	Electronic Verification System Internal Controls	09/25/2018	Audit Reports	Cost & Pricing
Image	Use of IMb for First-Class Mail Letters’ Processing Costs	09/25/2018	Audit Reports	Cost & Pricing
Image	Using Mail to Build Brands	09/05/2018	White Papers	Retail, Sales & Marketing
Image	Change of Address Identity Verification Internal Controls	08/24/2018	Audit Reports	Retail, Sales & Marketing
Image	Marketing Mail Letters Workshare Discounts	08/01/2018	Audit Reports	Cost & Pricing
Image	Refunds and Voids - Hoffman Estates, IL, Branch	07/26/2018	Audit Reports	Cost & Pricing
Image	Postal Partnerships: The Complex Role of Middlemen and Discounts in the USPS Package Business	07/23/2018	White Papers	Cost & Pricing
Image	Inbound International Letter Post Performance and Strategies	07/19/2018	Audit Reports	Service Performance, Cost & Pricing
Image	Business Customer Retention Strategies	05/17/2018	Audit Reports	Retail, Sales & Marketing
Image	Tort Claims Management – Western Area	05/08/2018	Audit Reports	Retail, Sales & Marketing