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Reports

Report Title Date Report Type Category
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Inbound International Letter Post Performance and Strategies Audit Reports Service Performance, Cost & Pricing
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Inbound International Parcel Volume Variance Audit Reports Cost & Pricing
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Inbound ePackets Cost Attribution Audit Reports Cost & Pricing
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Delivery Charge Codes Audit Reports Cost & Pricing
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Delivering the Best Customer Experience White Papers Service Performance, Customer Service
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Accuracy of In-Office Cost System Data Audit Reports Cost & Pricing
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Postal Customer Satisfaction: A Primer of Four Surveys White Papers Customer Service
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Fuel Consumption and Cost Risk Mitigation Audit Reports Cost & Pricing
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Delivery and Customer Service Operations – Bronx, NY Audit Reports Service Performance, Customer Service
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Function 4 Efficiency in the Greater Boston District Audit Reports Customer Service