OIG OPERATING STATUS

DUE TO A LAPSE IN GOVERNMENT FUNDING, ALL NON-EXCEPTED OIG EMPLOYEES ARE FURLOUGHED AND MUST CEASE ALL OIG WORK-RELATED ACTIVITIES.

This website will not be monitored or updated until full operations resume.
Your interest in the efficiency of Postal Service programs is important to us. Our Hotline remains operational, and you may still submit your concern and it will be reviewed.

You may also submit FOIA requests, however we cannot respond until the government reopens.

Reports

	Report Title	Date	Report Type	Category
Image	Refunds and Voids - Hoffman Estates, IL, Branch	07/26/2018	Audit Reports	Cost & Pricing
Image	Postal Partnerships: The Complex Role of Middlemen and Discounts in the USPS Package Business	07/23/2018	White Papers	Cost & Pricing
Image	Inbound International Letter Post Performance and Strategies	07/19/2018	Audit Reports	Service Performance, Cost & Pricing
Image	Inbound International Parcel Volume Variance	04/20/2018	Audit Reports	Cost & Pricing
Image	Inbound ePackets Cost Attribution	01/23/2018	Audit Reports	Cost & Pricing
Image	Delivery Charge Codes	01/19/2018	Audit Reports	Cost & Pricing
Image	Delivering the Best Customer Experience	12/13/2017	White Papers	Service Performance, Customer Service
Image	Accuracy of In-Office Cost System Data	10/18/2017	Audit Reports	Cost & Pricing
Image	Postal Customer Satisfaction: A Primer of Four Surveys	08/28/2017	White Papers	Customer Service
Image	Fuel Consumption and Cost Risk Mitigation	04/24/2017	Audit Reports	Cost & Pricing