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The Cost Structure of the Postal Service: Facts, Trends, and Policy Implications |
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White Papers |
Cost & Pricing |
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New Approaches to Reduce Costs |
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Audit Reports |
Cost & Pricing |
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Retail Customer Service Operations Realignment in the Hawkeye District |
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Audit Reports |
Customer Service |
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Follow-Up Review of Operations and Service in the Philadelphia Customer Service District |
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Audit Reports |
Customer Service |
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Columbus, GA Customer Service Mail Processing Center Originating Mail Consolidation |
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Audit Reports |
Cost & Pricing |
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Compliance With Travel Policies and Opportunities for Cost Savings |
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Audit Reports |
Cost & Pricing |
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Full Service Intelligent Mail Program Customer Satisfaction |
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Audit Reports |
Customer Service |
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Assessment of Worksharing |
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White Papers |
Cost & Pricing |
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Network Security Assessment of the National Customer Support Center |
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Audit Reports |
Customer Service |
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Plant-Verified Drop Shipment Controls |
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Audit Reports |
Cost & Pricing |