OIG OPERATING STATUS

DUE TO A LAPSE IN GOVERNMENT FUNDING, ALL NON-EXCEPTED OIG EMPLOYEES ARE FURLOUGHED AND MUST CEASE ALL OIG WORK-RELATED ACTIVITIES.

This website will not be monitored or updated until full operations resume.
Your interest in the efficiency of Postal Service programs is important to us. Our Hotline remains operational, and you may still submit your concern and it will be reviewed.

You may also submit FOIA requests, however we cannot respond until the government reopens.

Reports

	Report Title	Date	Report Type	Category
Image	Effects of Compliance Rules on Mailers	08/24/2011	Audit Reports	Cost & Pricing
Image	Cost of Service Standards	08/18/2011	White Papers	Cost & Pricing
Image	The Cost Structure of the Postal Service: Facts, Trends, and Policy Implications	07/20/2011	White Papers	Cost & Pricing
Image	New Approaches to Reduce Costs	06/14/2011	Audit Reports	Cost & Pricing
Image	Retail Customer Service Operations Realignment in the Hawkeye District	03/30/2011	Audit Reports	Customer Service
Image	Follow-Up Review of Operations and Service in the Philadelphia Customer Service District	03/04/2011	Audit Reports	Customer Service
Image	Columbus, GA Customer Service Mail Processing Center Originating Mail Consolidation	02/14/2011	Audit Reports	Cost & Pricing
Image	Compliance With Travel Policies and Opportunities for Cost Savings	02/09/2011	Audit Reports	Cost & Pricing
Image	Full Service Intelligent Mail Program Customer Satisfaction	11/22/2010	Audit Reports	Customer Service
Image	Assessment of Worksharing	07/12/2010	White Papers	Cost & Pricing