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Reports
Report Title | Date | Report Type | Category | |
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Oversight of the Retail Lobby Customer Experience in New York 1 District | Audit Reports | Customer Service, Delivering for America | ||
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Delivery and Customer Service in Colorado Mountain Towns | Audit Reports | Service Performance, Delivery / Mail Processing, Customer Service | |
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Postal Service’s Use of Automated Guided Vehicles | Audit Reports | Innovation | |
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Contract Authoring Management System Utilization and Controls | Audit Reports | Retail, Sales & Marketing, Contracting | |
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U.S. Postal Service’s Plans to Resolve Post Office Suspensions | Audit Reports | Facilities, Customer Service | |
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Package Tracking Messaging | Audit Reports | Technology, Delivery / Mail Processing, Customer Service | |
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Mail Delivery, Customer Service, and Property Conditions Review - Select Units - Atlanta, GA | Audit Reports | Service Performance, Customer Service, Field Operations Review | |
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Mail Delivery, Customer Service, and Property Condition Reviews – Select Units, Seattle, WA, Region | Audit Reports | Service Performance, Delivery / Mail Processing, Customer Service, Field Operations Review | |
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Shipping Services Contract Compliance | Audit Reports | Service Performance, Contracting | |
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Mail Delivery and Customer Service Operations – Sunrise Station, Las Vegas, NV | Audit Reports | Customer Service, Delivery / Mail Processing, Service Performance |