Background

The U.S. Postal Service’s mission is to provide timely, reliable, secure, and affordable mail and package delivery to more than 160 million residential and business addresses across the country. The U.S. Postal Service Office of Inspector General (OIG) reviews delivery operations at facilities across the country and provides management with timely feedback in furtherance of this mission.

This interim report presents the results of our selfinitiated audit of delivery operations and property conditions at the Encino Branch in Encino, CA (Project Number 25-124-2). The Encino Branch is in the California 3 District of the WestPac Area and serves about 43,847 people in ZIP Codes 91316 and 91436, which are considered urban communities (see Figure 1). The unit also services ZIP Code 91416 for Post Office (PO) Box routes.