Ohio 2 District: Delivery Operations
During the week of September 9, 2024, we performed a self-initiated audit at the Cincinnati Processing and Distribution Center (P&DC) and Network Distribution Center (NDC) and three delivery units serviced by the P&DC and NDC. The delivery units included the Corryville Station, Fairfield Branch, and Mid City Carrier Annex in Cincinnati, OH.
We issued individual reports for the three delivery units and another one for issues we identified at the P&DC and NDC. We will issue an additional report summarizing the results of our audits at all three delivery units with specific recommendations for management to address.
The audit team identified deficiencies in all five areas we reviewed affecting mail delivery and property conditions at the three delivery units. We also identified issues at the Fairfield Branch related to the sortation of packages for dispatch to the P&DC and contractor carrier badges.
| Controls Reviewed | Deficiencies Identified – Yes or No | ||
|---|---|---|---|
| Corryville Station | Fairfield Branch | Mid City Carrier Annex | |
| Delayed Mail |
Yes |
Yes |
Yes |
| Package Scanning |
Yes |
Yes |
Yes |
| Arrow Keys |
Yes |
Yes |
Yes |
| Carrier Separations and Transfers |
No |
No |
No |
| Property Conditions |
Yes |
Yes |
Yes |
| Other Issues |
No |
Yes |
No |
We identified deficiencies in four of the five areas we reviewed that affected the efficiency of operations at the P&DC and NDC. We also identified issues related to safety.
| Audit Area | Issues Identified | |
|---|---|---|
| Yes | No | |
| Clearance Times |
|
X |
| Delayed Mail |
X |
|
| Late, Canceled, and Extra Outbound Trips |
X |
|
| Scan Compliance |
X |
|
| Security of Registry Items |
|
X |
| Other Issues – Safety and Security |
X |
|
