Background

The U.S. Postal Service’s mission is to provide timely, reliable, secure, and affordable mail and package delivery to more than 160 million residential and business addresses across the country. The U.S. Postal Service Office of Inspector General (OIG) reviews delivery operations at facilities across the country and provides management with timely feedback in furtherance of this mission.

This interim report presents the results of our self-initiated audit of delivery operations and property conditions at the Robert L. Roberts Station in Kansas City, KS (Project Number 24-107-2). The Robert L. Roberts Station is in the Kansas-Missouri District of the Central Area and services ZIP Codes 66102 and 66104 (see Figure 1). These ZIP Codes serve 58,287 people in a predominantly urban area. Specifically, 57,588 (98.8 percent) live in urban communities and 699 (1.2 percent) live in rural communities.

Our objective was to evaluate mail delivery operations and property conditions at the Robert L. Roberts Station in Kansas City, KS.