Background

The U.S. Postal Service’s mission is to provide timely, reliable, secure, and affordable mail and package delivery to more than 160 million residential and business addresses across the country. The U.S. Postal Service Office of Inspector General (OIG) reviews delivery operations at facilities across the country and provides management with timely feedback in furtherance of this mission.

This interim report presents the results of our audit of delivery operations and property conditions at the Westside Station in Tallahassee, FL (Project Number 24-085-3). It responds to concerns raised by U.S. Representative Neil Dunn about delivery operations in the Tallahassee area. The Westside Station is in the Florida 1 District of the Southern Area and services ZIP Codes 32304, 32305, and 32310 (see Figure 1). These ZIP Codes serve 90,069 people in a predominantly urban area. Specifically, 75,736 (84 percent) live in urban communities and 14,333 (16 percent) live in rural communities.

Our objective was to evaluate mail delivery operations and property conditions at the Westside Station in Tallahassee, FL.