Background

The Daphne Post Office is located in the Alabama District of the Southern Area. OIG data analytics identified the Daphne Post Office had $60,161 recorded to account identifier code (AIC) 526, Refund Spoiled or Unused Customer Meter Stamps, from January 1 to March 31, 2019. Meter revenue refunds for the Daphne Post Office accounted for 76 percent of all refunds processed under AIC 526 within the Alabama District for the same timeframe. This percentage ranked the Daphne Post Office as the highest in the Alabama District and the third highest in the nation for the scope period.

The objective of the audit was to determine whether meter revenue refunds were properly issued, supported, and processed at the Daphne Post Office.