Parsing Labor Costs

By its very nature, the U.S. Postal Service is a labor-intensive organization. In fact, labor makes up three-quarter of total postal costs — or $57 billion.

Controlling these costs is essential to the long-term viability of the postal system. That’s why our latest white paper attempted to determine where labor costs are increasing, where they have shrunk, and how have they changed over the past 10 years.

 

Express or Bust

You get what you pay for with Priority Mail Express, the U.S. Postal Service’s fastest mail product. It’s not cheap, but it comes with a money-back guarantee should USPS fall short of the promised one- or two-day delivery.

 
A Changing Mail Mix Image

Far-Reaching Implications of New Paradigm

This month’s infographic, taken from our audit on workload and workforce performance indicators in customer service, delivery and vehicle operations, shows First-Class Mail volume has declined more than 11 percent since 2014 while Package Services volume has increased at an extraordinary rate. Still, the growth in Package Services has not been nearly enough to offset total U.S. Postal Service mail volume declines.

 

Uniform Controls

In this factional postal world, a lot of people seem to agree on one thing: U.S. Postal Service workers should wear uniforms, regardless of position or career status.

 

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Recent Poll

Would you support reduced service standards if the Postal Service lowered costs?

Recent Comments

  • 2 days 1 hour ago
    YES All Postal Carriers should wear an approved Uniform, that will identify them. But, only window clerks, city carriers and maintenance employees are getting an allotment to buy uniforms. Rural...
  • 2 days 3 hours ago
    nope, no one cares until something happens .. post office does nothing until fatality strikes. and they only do something then to cover their butts.

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