OIG OPERATING STATUS

DUE TO A LAPSE IN GOVERNMENT FUNDING, ALL NON-EXCEPTED OIG EMPLOYEES ARE FURLOUGHED AND MUST CEASE ALL OIG WORK-RELATED ACTIVITIES.

This website will not be monitored or updated until full operations resume.
Your interest in the efficiency of Postal Service programs is important to us. Our Hotline remains operational, and you may still submit your concern and it will be reviewed.

You may also submit FOIA requests, however we cannot respond until the government reopens.

Reports

	Report Title	Date	Report Type	Category
Image	Riding the Returns Wave: Reverse Logistics and the U.S. Postal Service	04/30/2018	White Papers	Delivery / Mail Processing
Image	Transactional Mail: Implications for the Postal Service	04/16/2018	White Papers	Retail, Sales & Marketing
Image	Autonomous Mobile Robots and the Postal Service	04/09/2018	White Papers	Innovation
Image	Public Perception of Delivery Robots in the United States	04/09/2018	White Papers	Innovation
Image	A New Reality: Correspondence Mail in the Digital Age	03/05/2018	White Papers	Retail, Sales & Marketing
Image	Delivering the Best Customer Experience	12/13/2017	White Papers	Service Performance, Customer Service
Image	Delivering Peace of Mind: Certified Mail and the U.S. Postal Service	11/27/2017	White Papers	Retail, Sales & Marketing
Image	Autonomous Vehicles for the Postal Service	10/02/2017	White Papers	Transportation / Vehicles
Image	Postal Service Retiree Funds Investment Strategies	09/20/2017	White Papers	Finance
Image	Billions Served: Foot Traffic at the Post Office	09/11/2017	White Papers	Retail, Sales & Marketing