Reports | Office of Inspector General OIG

	Report Title	Date	Report Type	Category
Image	How Institutions Change	08/04/2021	White Papers	Retail, Sales & Marketing, Innovation
Image	Contract Invoice Payment Process	07/29/2021	Audit Reports	Contracting, Service Performance
Image	Mail Operations at the Denver, CO, Processing and Distribution Center	07/27/2021	Audit Reports	Delivery / Mail Processing, Service Performance
Image	Mail Operations at the West Valley, AZ, Processing and Distribution Center	07/27/2021	Audit Reports	Delivery / Mail Processing, Service Performance
Image	Mail Delivery and Customer Service Operations – Newark Post Office, Newark, DE	07/22/2021	Audit Reports	Customer Service, Delivery / Mail Processing, Service Performance
Image	“As Needed” Highway Contract Routes	07/16/2021	Audit Reports	Delivering for America, Service, Service Performance, Transportation / Vehicles
Image	Mail Delivery and Customer Service Operations – Carrier Sections, Cleveland, OH	06/15/2021	Audit Reports	Customer Service, Delivery / Mail Processing, Service Performance
Image	Marketers’ Perceptions of Informed Delivery and Informed Visibility	06/08/2021	White Papers	Retail, Sales & Marketing
Image	Terminal Handling Services – Denver, CO	06/04/2021	Audit Reports	Delivering for America, Service, Service Performance, Transportation / Vehicles
Image	Stamps, Money Orders, and Cash – Phoenix, AZ, Main Office and Northeast Station	05/26/2021	Audit Reports	Retail, Sales & Marketing