OIG OPERATING STATUS

DUE TO A LAPSE IN GOVERNMENT FUNDING, ALL NON-EXCEPTED OIG EMPLOYEES ARE FURLOUGHED AND MUST CEASE ALL OIG WORK-RELATED ACTIVITIES.

This website will not be monitored or updated until full operations resume.
Your interest in the efficiency of Postal Service programs is important to us. Our Hotline remains operational, and you may still submit your concern and it will be reviewed.

You may also submit FOIA requests, however we cannot respond until the government reopens.

Reports

	Report Title	Date	Report Type	Category
Image	Utilization of Marketing and Sales Data for Executives	03/04/2015	Audit Reports	Retail, Sales & Marketing
Image	Issue Brief: Letter Carriers: Modern Day Milkmen?	03/02/2015	Other	Delivery / Mail Processing
Image	Will the Check Be in the Mail? An Examination of Paper and Electronic Transactional Mail	02/09/2015	White Papers	Retail, Sales & Marketing
Image	Management Alert - Mail Left in Mail Transport Equipment Dispatched to the Dallas Mail Transport Equipment Service Center	02/02/2015	Audit Reports	Delivery / Mail Processing
Image	Window Retail Customer Service	01/29/2015	Audit Reports	Retail, Sales & Marketing
Image	The Value of the U.S. Postal Service Brand	01/28/2015	White Papers	Retail, Sales & Marketing
Image	Efficiency Review of the Chicago, IL, Network Distribution Center – Operations and Transportation	01/22/2015	Audit Reports	Delivery / Mail Processing
Image	The “First and Last Mile” Strategy: A Critical Assessment	12/08/2014	White Papers	Delivery / Mail Processing
Image	Sunday Parcel Delivery Service	12/05/2014	Audit Reports	Delivery / Mail Processing
Image	Nonmachinable Outside Parcels Pilot Program	11/05/2014	Audit Reports	Delivery / Mail Processing