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Sending It Back: Reverse Logistics and the U.S. Postal Service |
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White Papers |
Customer Service, Strategy & Investments |
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Network Modernization: The Changing Role of Postmasters |
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Audit Reports |
Delivering for America, Internal Services |
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Impact of Management Operating Data System on U.S. Postal Service Costing |
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Audit Reports |
Cost & Pricing, Internal Services |
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Oversight of the Retail Lobby Customer Experience in New York 1 District |
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Audit Reports |
Customer Service, Delivering for America |
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Postal Retirement Funds in Perspective: Historical Evolution and Ongoing Challenges |
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White Papers |
Strategy & Investments, Human Resources |
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Electric Vehicle Supply Equipment Acquisition – Testing, Performance, and Contract Oversight |
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Audit Reports |
Delivering for America, Strategy & Investments, Transportation / Vehicles |
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Delivery and Customer Service in Colorado Mountain Towns |
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Audit Reports |
Service Performance, Delivery / Mail Processing, Customer Service |
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Fiscal Year 2023 Selected Financial Activities and Accounting Records |
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Audit Reports |
Strategy & Investments, Finance |
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Investment Trends in Sustainable Postal Processing Operations |
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White Papers |
Strategy & Investments |
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Capping Report - Ohio 2 District: Controls Over Retail Transactions |
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Audit Reports |
Internal Services, Finance |
