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Open Audit Recommendations

Below is a list of our open audit recommendations. When a report is issued, the Postal Service responds to each recommendation, and if there is agreement, it provides a corrective action plan with a date of planned implementation. We request written confirmation from the Postal Service when those corrective actions are completed and evaluate this information and provide concurrence when the recommendation can be closed. 

 

If the Postal Service disagrees with a recommendation, we work towards agreement by elevating discussions between USPS and OIG management.  Any recommendations that the Postal Service does not act on remain open and are reported to Congress until a resolution is achieved.

 
242

Total Open Recommendations

 
$629,936,166

Open Recommendations Financial Value

Report Title Report Number Issue Date Report Open Recommendations
cover image: photo collage of maintenance.
Deferred Maintenance of Postal Service Facilities 25-037-R26 8
# Recommendation Value Status Initial Management Response Final Resolution
1

Establish a common framework with roles and responsibilities for deferred maintenance that applies throughout the organization, standardizing what is considered deferred maintenance and the process for prioritizing and addressing it.

 $0 Open Disagree
2

Prioritize and track all deferred maintenance and associated costs, including capital and maintenance projects, and begin addressing its backlog of maintenance in order of priority.

 $0 Open Disagree
3

Establish procedures, responsibilities, and accountability mechanisms for staff and supervisors to periodically review and validate all data including "estimated cost" within the maintenance system, for completeness and accuracy.

 $0 Open Disagree
4

Ensure that the maintenance system has functionality and reporting capabilities to assist project managers with identifying outstanding maintenance calls and alert supervisors of maintenance calls without periodic updates or resolution.

 $0 Open Agree
5

Establish a policy requiring project managers to provide local management with periodic status updates on reported maintenance issues and document statuses until resolved.

 $1,104,129 Open Disagree
6

Develop a maintenance issue reporting culture through the creation of a communications campaign to raise awareness of prioritizing the reporting of maintenance and safety issues to all employees.

 $0 Open Disagree
7

Improve oversight of its local self-assessment programs by assigning staff to conduct periodic reviews of assessments for facilities under 6,500 square feet and establishing an escalation process to obtain annual assessments from larger facilities for review.

 $0 Open Agree
8

Address all building maintenance, safety, and security issues identified during site visits.

 $0 Open Agree
Excess and Underutilized Space
Excess and Underutilized Space 25-090-R26 6
# Recommendation Value Status Initial Management Response Final Resolution
1

Develop processes and requirements for routinely collecting excess and underutilized space data across its property portfolio and include accountability mechanisms for ensuring this data is collected on a regular basis.

 $0 Open Disagree
2

Develop processes to periodically assess and verify the accuracy of excess and underutilized space data and update in the designated system of record.

 $0 Open Disagree
3

Develop and implement a comprehensive strategy for managing excess and underutilized space, which would include processes for identifying space at properties throughout the network, centralized tracking and reporting, and corrective action plans (such as for renting, disposing, or repurposing).

 $0 Open Disagree
4

Verify the calculation used to determine Potential Usable Excess Workroom Square Footage is correct and accurately incorporates the number of delivery routes in an office.

 $0 Closed Disagree
5

Verify that all rooms and spaces reported in the Real Asset Management Program Out-leasing module are properly coded.

 $0 Open Agree
6

Reconcile property space data across all modules within the property management system to verify consistency and accuracy of the data.

 $0 Open Disagree
7

Take immediate action to comply with the Federal Property Management Reform Act of 2016 reporting requirement related to space available for use by federal agencies.

 $0 Open Agree
cover: photo of Santa Clarita P&DC.
Efficiency of Operations at the Santa Clarita Processing and Distribution Center, Santa Clarita, CA 25-123-R26 7
# Recommendation Value Status Initial Management Response Final Resolution
1

Develop and implement a plan to fill the vacant positions needed at the Santa Clarita Processing and Distribution Center.

 $0 Open Disagree
2

Develop and implement a plan to confirm mail processing and logistics employees effectively communicate, especially during peak dispatch hours, at the Santa Clarita Processing and Distribution Center.

 $0 Open Agree
3

Develop a plan to remove excess mail transport equipment from the docks and verify these are removed timely to maximize capacity at the Santa Clarita Processing and Distribution Center.

 $0 Open Agree
4

Properly reconcile the Surface Visibility scanners in Ethos and at the facility and take measurable actions to retrieve all lost scanners at the Santa Clarita Processing and Distribution Center.

 $9,040 Open Agree
5

Provide oversight and verify employees sign in and out Surface Visibility scanners at the Santa Clarita Processing and Distribution Center.

 $0 Open Agree
6

Secure scanners and verify only authorized employees can enter the Surface Visibility scanner room at the Santa Clarita Processing and Distribution Center.

 $0 Open Agree
7

Verify all drivers are securing trailer cargo and are using wheel chocks at the Santa Clarita Processing and Distribution Center.

 $0 Open Agree