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Capping Report – Efficiency of Selected Processes at Select Retail Units, Virginia District

Audit Reports

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Oct
28
2022
Report Number:
22-141-R23
Report Type:
Audit Reports
Category: Finance

Capping Report – Efficiency of Selected Processes at Select Retail Units, Virginia District

Background

This report presents a summary of the results of our self-initiated audits assessing the efficiency of selected processes at three selected retail units in the Virginia District. These retail units include Bon Air Branch, Southside Station, and Montrose Heights Station in the Virginia District of the Atlantic Area. We previously issued interim reports to district management for each of these retail units regarding the conditions we identified.

Processing and Delivery Unit Reports

Report Title Date Report Type Category
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22-141-3-R22 Report Thumbnail
Efficiency of Selected Processes - Montrose Heights Station, Henrico, VA Audit Reports Finance
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22-141-2-R22 Report Thumbnail
Efficiency of Selected Processes - Southside Station, Richmond, VA Audit Reports Finance
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22-141-1-R22 Report Thumbnail
Efficiency of Selected Processes – Bon Air Branch, Richmond, VA Audit Reports Finance

Report Recommendations

# Recommendation Status Value Initial Management Response USPS Proposed Resolution OIG Response Final Resolution
1

Reiterate to Bon Air Branch, Southside Station, and Montrose Heights Station unit management and personnel the requirements to secure accountable items, properly manage cash and inventory, and conduct financial reviews.

Closed $6,120 Agree
2

Instruct Bon Air Branch, Southside Station, and Montrose Heights Station unit management to train all retail employees on receipt, documentation, and retention of stamp stock and money order transfers.

Closed $0 Agree
3

Improve the current bank deposit storing process followed at the Bon Air Branch.

Closed $0 Agree
4

Reiterate to Montrose Heights Station management and personnel the policy prohibiting the sharing of Retail Systems Software passwords and direct unit management to require unit personnel to change compromised passwords.

Closed $0 Agree
5

Direct unit management at Bon Air Branch to perform duplicate key examinations and update PS Forms 3977, Duplicate Key, Combination and Password Envelopes, as appropriate.

Closed $0 Agree
6

Reiterate to unit management at Southside Station the policy for handling nonmail items.

Closed $0 Agree
7

Reiterate the requirement for field unit managers at the Bon Air Branch, Southside Station, and Montrose Heights Station to review daily financial reports to verify transactions are accurate, properly witnessed, and supported.

Closed $7,713 Agree
8

Direct management at Bon Air Branch and Southside Station to maintain appropriate documentation to demonstrate actions taken to research and resolve financial differences expensed to the unit including bank deposits differences and employee items.

Closed $26,152 Agree
9

Direct Bon Air Branch unit management to instruct close out personnel to follow procedures for preparing and witnessing bank deposits.

Closed $0 Agree
10

Direct Bon Air Branch unit management to order bank deposit slips through the Postal Service's national contract.

Closed $0 Agree
11

Reiterate to Bon Air Branch unit management the requirement to address employee tardiness and retain documentation supporting actions taken.

Closed $0 Agree
12

Direct Bon Air Branch, Southside Station, and Montrose Height Station unit management to provide timekeeping training to their lead clerks and assign timekeeping duties to this employee.

Closed $0 Agree
13

Provide Bon Air Branch and Southside Station unit management employee separation training.

Closed $0 Agree
14

Instruct Bon Air Branch and Southside Station unit management to terminate separated employee's active system accesses and change the vault locks and safe combinations as applicable.

Closed $0 Agree