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1-800-ASK-USPS: The Postal Service’s Interactive Voice Response System |
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White Papers |
Customer Service |
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Improving Operational Efficiency Using Informed Visibility |
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White Papers |
Customer Service |
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Mail Delivery and Customer Service Operations – Newark Post Office, Newark, DE |
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Audit Reports |
Customer Service, Delivery / Mail Processing, Service Performance |
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Mail Delivery and Customer Service Operations – Carrier Sections, Cleveland, OH |
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Audit Reports |
Customer Service, Delivery / Mail Processing, Service Performance |
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Mail Delivery and Customer Service Operations – East Stroudsburg Post Office, East Stroudsburg, PA |
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Audit Reports |
Customer Service, Service Performance |
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Customer Perceptions of the U.S. Postal Service During the COVID-19 Pandemic |
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White Papers |
Customer Service |
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Mail Delivery and Customer Service Operations – West Milwaukee Branch, Milwaukee, WI |
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Audit Reports |
Customer Service, Delivery / Mail Processing |
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Mail Delivery and Customer Service Issues — Select Chicago Stations, Chicago, IL |
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Audit Reports |
Customer Service, Delivery / Mail Processing, Service Performance |
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Mail Delivery and Customer Service Operations – Avent Ferry Station, Raleigh, NC |
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Audit Reports |
Customer Service, Delivery / Mail Processing, Service Performance |
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Mail Delivery and Customer Service Operations – Katy Carrier Annex, Katy, TX |
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Audit Reports |
Customer Service, Delivery / Mail Processing, Service Performance |
