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Reports
Report Title | Date | Report Type | Category | |
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Oversight of the Retail Lobby Customer Experience in New York 1 District | Audit Reports | Customer Service, Delivering for America | ||
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Parcel Return Service - Consolidator Payment and Refund Errors | Audit Reports | Retail, Sales & Marketing | |
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Electric Vehicle Supply Equipment Acquisition – Testing, Performance, and Contract Oversight | Audit Reports | Delivering for America, Strategy & Investments, Transportation / Vehicles | |
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Delivery and Customer Service in Colorado Mountain Towns | Audit Reports | Service Performance, Delivery / Mail Processing, Customer Service | |
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Fiscal Year 2023 Selected Financial Activities and Accounting Records | Audit Reports | Strategy & Investments, Finance | |
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Serving America: Contract Postal Unit and Village Post Office Operations | Audit Reports | Delivering for America, Retail, Sales & Marketing, Service Performance | |
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Business Reply Mail Operations | Audit Reports | Service Performance, Retail, Sales & Marketing | |
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Internal Controls Over the Annual Capital Property Review | Audit Reports | Service Performance, Retail, Sales & Marketing | |
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Postal Service Customer Experience - Delivery Surveys | Audit Reports | Retail, Sales & Marketing | |
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The Path Forward for the Postal Service Loyalty Program | Audit Reports | Delivering for America, Retail, Sales & Marketing |