OIG OPERATING STATUS

DUE TO A LAPSE IN GOVERNMENT FUNDING, ALL NON-EXCEPTED OIG EMPLOYEES ARE FURLOUGHED AND MUST CEASE ALL OIG WORK-RELATED ACTIVITIES.

This website will not be monitored or updated until full operations resume.
Your interest in the efficiency of Postal Service programs is important to us. Our Hotline remains operational, and you may still submit your concern and it will be reviewed.

You may also submit FOIA requests, however we cannot respond until the government reopens.

Reports

	Report Title	Date	Report Type	Category
Image	Mail Delivery and Customer Service Operations – Carrier Sections, Cleveland, OH	06/15/2021	Audit Reports	Customer Service, Delivery / Mail Processing, Service Performance
Image	Vote by Mail and the Postal Service: A Primer	06/01/2021	White Papers	Election and Political Mail, Delivery / Mail Processing
Image	Delayed Mail at the Santa Ana, CA, Processing and Distribution Center	05/24/2021	Audit Reports	Service Performance, Delivery / Mail Processing
Image	Negotiated Service Agreement – Report Number 20-317-R21	05/19/2021	Audit Reports	Contracting, Retail, Sales & Marketing
Image	Negotiated Service Agreement – Report Number 20-233-R21	05/13/2021	Audit Reports	Contracting, Retail, Sales & Marketing
Image	Delayed Mail at the Phoenix, AZ, Processing and Distribution Center	05/12/2021	Audit Reports	Delivery / Mail Processing, Service Performance
Image	Mail Delivery and Customer Service Issues – Olathe East Branch, Olathe, KS	05/05/2021	Audit Reports	Delivery / Mail Processing, Service Performance
Image	Mail Delivery and Customer Service Operations – Castle Rock Main Post Office, Castle Rock, CO	04/28/2021	Audit Reports	Delivery / Mail Processing, Service Performance
Image	Delayed Mail at the North Houston, TX, Processing and Distribution Center	04/13/2021	Audit Reports	Delivery / Mail Processing, Service Performance
Image	Delayed Mail at the Lehigh Valley, PA, Processing and Distribution Center	04/12/2021	Audit Reports	Delivery / Mail Processing, Service Performance