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Sending It Back: Reverse Logistics and the U.S. Postal Service |
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White Papers |
Customer Service, Strategy & Investments |
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Impact of Management Operating Data System on U.S. Postal Service Costing |
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Audit Reports |
Cost & Pricing, Internal Services |
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The Price of a Stamp: An International Comparison |
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White Papers |
Cost & Pricing |
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Oversight of the Retail Lobby Customer Experience in New York 1 District |
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Audit Reports |
Customer Service, Delivering for America |
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Procedures for Calculating Workshare Discounts for Letters |
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Audit Reports |
Finance, Cost & Pricing |
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Delivery and Customer Service in Colorado Mountain Towns |
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Audit Reports |
Service Performance, Delivery / Mail Processing, Customer Service |
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Hazardous Waste Management at Postal Service Vehicle Maintenance Facilities |
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Audit Reports |
Service Performance, Facilities |
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Parcel Select Billing Determinants Process and Procedures |
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Audit Reports |
Cost & Pricing |
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Return on Investment for Capital Projects |
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Audit Reports |
Cost & Pricing, Delivering for America, Finance |
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Contract Authoring Management System Utilization and Controls |
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Audit Reports |
Retail, Sales & Marketing, Contracting |