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Reports
Report Title | Date | Report Type | Category | |
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Postal Retirement Funds in Perspective: Historical Evolution and Ongoing Challenges | White Papers | Strategy & Investments, Human Resources | ||
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The International Package Market – Trends and Opportunities for the Postal Service | White Papers | Strategy & Investments, Innovation, Customer Service | |
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Views of the Postal Service As an Employer | White Papers | Human Resources | |
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A Primer on Service Standards | White Papers | Service Performance, Delivery / Mail Processing | |
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How Institutions Change | White Papers | Retail, Sales & Marketing, Innovation | |
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Package Delivery in Rural and Dense Urban Areas | White Papers | Service Performance, Delivery / Mail Processing | |
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Reevaluating the Universal Service Obligation | White Papers | Service Performance, Customer Service | |
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Same-Day Delivery: Implications for the U.S. Postal Service | White Papers | Service Performance, Delivery / Mail Processing | |
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First-Line Supervisors in the U.S. Postal Service | White Papers | Human Resources | |
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A Closer Look at Postal Labor Costs | White Papers | Human Resources |