The OIG is committed to assessing the service, financial, sustainability, and labor impacts of network changes related to the Postal Service’s 10-year Delivering for America (DFA) plan.
Background
In March 2021, the Postal Service announced the DFA, outlining significant changes to many aspects of its operations. These changes include redesigned processing, transportation, and delivery networks, and more than $40 billion in increased investments between fiscal years (FYs) 2021 and 2030. As such, oversight of DFA initiatives is a big focus of our work.
Our Work
The chart above highlights our recurring areas of focus around DFA oversight. We are assessing Postal Service network changes and whether those changes streamline delivery and reduce transportation costs, as planned in the DFA. We are examining how these changes impact Postal Service finances, its workforce, and the roll out of an electric vehicle fleet, all with a continued focus on how these many changes effect service to America.
Here are few of our recent audits on our DFA oversight work:
- Postal Service Hiring Practices
- Impacts Associated with Local Transportation Optimization in Richmond, VA
- Effectiveness of the New RPDC in Richmond, VA
- Mail Processing Machine Relocation
- Return on Investments for Capital Projects
See below for lists of our completed DFA work and ongoing DFA projects.
COMPLETED OIG REPORTS
| Report Title | Issue Date | Report Number |
|---|---|---|
| Delivery in Northern Minnesota | 24-048-R24 | |
| Postal Service Hiring Practices | 23-145-R24 | |
| Impacts Associated with Local Transportation Optimization in Richmond, Virginia | 23-161-1-R24 | |
| Scanning Compliance and Oversight of Dock Operations | 23-164-R24 | |
| Mail Conditions at South Houston Local Processing Center | 24-050-1-R24 | |
| Effectiveness of the New Regional Processing and Distribution Center in Richmond, VA | 23-161-R24 | |
| Mail Processing Machine Relocation | 23-165-R24 | |
| Oversight of the Retail Lobby Customer Experience in New York 1 District | 23-119-R24 | |
| Contract Trucking Safety and Compliance | 23-088-R24 | |
| Electric Vehicle Supply Equipment Acquisition – Testing, Performance, and Contract Oversight | 23-059-R24 | |
| Effectiveness of Planning Mail Capacity on Air Transportation | 23-095-R24 | |
| Fiscal Year 2024 Peak Mailing Season Preparedness | 23-121-R24 |
OPEN OIG DELIVERING FOR AMERICA PROJECTS
| Project Title | Project Start Date | Project Number |
|---|---|---|
| Security and Efficiency of the New Carrier Scanners and Electronic Locks | 24-089 | |
| Fleet Modernization: Delivery Vehicle Acquisition Status | 24-051 | |
| Measuring Performance of Sorting and Delivery Centers | 24-040 | |
| Effectiveness of the New Regional Processing and Distribution Center in Atlanta, GA | 24-074 | |
| Effectiveness of the New Regional Processing and Distribution Center in Portland, OR | 24-071 | |
| Service Optimization: Post Office Boxes | 24-017 | |
| Invoice and Payment Processes for Inflation Reduction Act Funds | 24-042 | |
| Network Modernization: Role of the Postmaster | 24-025 | |
| Fleet Modernization – Electric Vehicle & Charging Infrastructure Incentives | 24-038 | |
| Service Performance During the FY 2024 Peak Mailing Season | 24-050 | |
| Service Performance of the New Sorting and Delivery Center in Binghamton, NY | 24-069 | |
| State of the U.S. Postal Service’s Financial Condition | 23-167 | |
| Planning and Deployment of the Matrix Regional Sorter | 24-049 | |
| Effectiveness of Package Shipping Services | 24-013 | |
| Sorting and Delivery Center Impacts to Transportation Schedules—Florida 1 District | 23-171 | |
| Election Mail Readiness for the 2024 General Election | 24-016 | |
| Accuracy of Reported Service Performance | 23-168 |