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This report, submitted pursuant to the Inspector General Act, outlines our work and activities for the 6-month period ending March 31, 2011. In the first section of this report, we highlight audits and reviews that address risks in the strategic, financial, and operational areas of the Postal Service.
Retail Customer Service Operations Realignment in the Hawkeye District
City Delivery Efficiency Review - Chicago District
Benchmarking Mail Distribution to Carriers
Postal Vehicle Services -Scheduling and Staffing Connecticut Valley District
The Effects of the Flats Sequencing System on Delivery Operations - Arizona District