Semiannual Report to Congress

Two times a year, we publish a report of our work and activities for a just-ended six-month period. This Semiannual Report to Congress (or SARC, as we affectionately call it) is required by law, but it’s also a chance for us to share our record of work with our many stakeholders.

The work reflects our mission of ensuring efficiency, accountability, and integrity in the U.S. Postal Service. We also help maintain confidence in the postal system and improve the Postal Service’s bottom line through independent audits, investigations, data analytics and research.

 

Delivering Peace of Mind

Do you mail in your tax returns? Have you ever received a summons for jury duty? If so, it’s likely you’ve sent or received Certified Mail — a special service from the U.S. Postal Service that provides proof of mailing to the sender.

 

Open or Closed: Now You Can See

If you are a regular visitor to our blog or any part of our website, you are probably familiar with our mission: to ensure efficiency, accountability, and integrity in the U.S. Postal Service. Our work also helps to maintain confidence in the postal system and to improve the Postal Service’s bottom line.

We achieve the mission by performing independent audits and investigations and conducting in-depth research and analysis on postal issues to identify opportunities for revenue growth and increased operational efficiencies.

 

'Tis the Scan Season

It’s the week before Thanksgiving, when attention turns to travel, favorite family recipes, overeating, and, of course, package delivery.

That’s right. Cyber Monday is right around the corner and predictions put this year’s spend at roughly $3.8 billion in sales. And with an expected jump in online sales of 18-21 percent over the entire holiday season, the U.S. Postal Service is preparing for a 10 percent increase in the number of packages it will deliver (to 850 million) between Thanksgiving and New Year’s Day.

 

A Veterans Day Salute

On Veterans Day, we reflect on the service that more than 21 million men and women have given to our country. About 1.3 million of them served during multiple wars, dating as far back as World War II.

Many veterans now work in a wide range of fields, from manufacturing and retail to transportation and the entertainment industry, as laborers, managers, and executives, according to U.S. Census data. The largest contingent of veterans, about 14 percent, works in public service or administration, which isn’t really surprising given its close relationship to military service.

 

The Pulse of Employees

You hear a lot about employee engagement these days. Seems every organization will tell you it’s important, including the U.S. Postal Service.

But what exactly is employee engagement? Is it just a fancy name for morale? Partially it’s about morale. But engagement also encompasses professionalism, dedication, and pride in the mission. The idea is to have employees who are committed and motivated to do their best work.

 

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